Official Document

Terms and Conditions poker88

Please read this document carefully before using the poker88 platform. By registering or using any of our services, you agree to be bound by all terms and conditions stated below.

Updated: January 2026
Applicable to all poker88 users
Language: English

Key Things You Need to Know

Below is a brief summary of the key terms of poker88. Please read the full document for complete and detailed information.

Account Eligibility

Registration is open to individuals aged 18 and above only. One account per person is permitted. Registration information must be accurate and current at all times.

Deposits & Withdrawals

Deposits are processed instantly. Withdrawals are processed within 5–30 minutes depending on the payment method and account verification requirements.

Bonus Terms

All bonuses are subject to the wagering (rollover) requirements stated. Bonuses cannot be withdrawn without first fulfilling the specified wagering conditions.

Account Security

You are responsible for keeping your account password confidential. Do not share your login credentials with anyone — poker88 will never ask for your password.

Prohibited Activities

Any form of fraud, use of third-party software, multiple account creation, or attempts to manipulate the system will result in immediate account suspension.

Dispute Resolution

All disputes will first be resolved through poker88's internal review process. Management's decision is final in all matters relating to game disputes.


Last updated: 1 January 2026
01

Introduction & Acceptance of Terms

Welcome to poker88, an online gaming platform dedicated exclusively to Malaysian players. This Terms and Conditions document constitutes a legally binding agreement between you ("User") and poker88 ("Platform", "We", "poker88") regarding the use of the website, services, and all content provided under the poker88.plus domain.

By registering an account, accessing the platform, making a deposit, or using any poker88 service, you hereby confirm that you have read, understood, and agreed to be bound by all terms and conditions set out in this document, including the Privacy Policy and any additional guidelines published by poker88 from time to time.

If you do not agree with any part of these terms, please cease using the platform immediately. poker88 reserves the right to modify, update, or replace these terms at any time without prior notice, and it is your responsibility to review this document periodically.

Important Note: These Terms and Conditions apply alongside the poker88 Privacy Policy. Both documents should be read together for a complete understanding of your rights and responsibilities as a platform user.
02

User Eligibility

To register and use poker88 services, you must meet all of the following eligibility criteria without exception:

  • Aged 18 years and above at the time of registration. poker88 strictly prohibits participation by underage individuals and will conduct age verification when required.
  • Not subject to any legal restriction, court order, or agreement that prohibits you from participating in online gaming activities.
  • Not currently enrolled in an active self-exclusion program, whether registered through poker88 or any relevant gaming regulatory body.
  • Registering under your own name and for your own use only — registering on behalf of another individual is strictly prohibited.
  • Providing accurate, truthful, and up-to-date information during the registration process and thereafter.
Warning: poker88 reserves the right to request identity verification documents (KYC) at any time to ensure user eligibility is met. Failure to submit the requested documents within the specified timeframe may result in temporary account suspension.
03

Account Registration

Each user is only permitted to hold one (1) active account at poker88 at any given time. Opening more than one account by the same individual — whether using a different name, address, phone number, device, or IP address — is a violation of these terms and may result in all such accounts being suspended or closed without balance refund.

During registration, you are required to provide the following information accurately and in full:

  • Full name as shown on official identification documents
  • An active and reachable Malaysian phone number
  • A strong, unique password — at least 8 characters containing uppercase letters, lowercase letters, and numbers
  • Valid bank account or e-wallet details for withdrawal purposes

You are fully responsible for maintaining the confidentiality of your login credentials. Any activity carried out under your account is deemed to have been performed by you, unless you have promptly reported any unauthorised use to the poker88 support team.

Security Tips: Enable two-factor authentication (2FA) on your account for an added layer of security. poker88 recommends changing your password regularly and not reusing the same password across other platforms.
04

Deposits & Payments

Poker88 supports a variety of deposit methods popular among Malaysian users, including online banking via FPX, e-wallets such as Touch 'n Go eWallet and GrabPay, and direct bank transfers. All deposits are processed instantly and credited to your account within minutes.

Deposit-related terms you need to know:

  • Minimum and maximum deposit limits may vary depending on your chosen payment method and account status.
  • All deposits must originate from an account or payment method registered in your own name. Deposits from third parties are not accepted.
  • Poker88 does not charge any processing fees for deposits. However, your bank or e-wallet provider may impose their own charges that are beyond our control.
  • If a deposit is not credited within 30 minutes, please contact our customer support with proof of transaction for immediate review.
Note: All financial transactions at poker88 are protected with 256-bit SSL encryption. Your financial information is processed securely and is not stored on poker88 servers in any form accessible to third parties.
05

Fund Withdrawal

Poker88 is committed to processing all withdrawal requests efficiently and promptly. Most withdrawals are processed within 5 to 30 minutes after the request is verified. Longer processing times may occur during peak hours or when additional verification is required.

The following withdrawal terms apply:

  • Withdrawals are only permitted to a bank account or e-wallet that has been registered and verified in your own name.
  • Poker88 reserves the right to request identity verification documents (KYC) before processing your first withdrawal or any withdrawal exceeding a specified limit.
  • Any bonus that has not met the wagering requirements cannot be withdrawn — only the eligible balance will be processed.
  • Withdrawal requests that are placed on hold due to verification requirements will be communicated to the user via their registered contact channel.
  • Poker88 reserves the right to decline or delay a withdrawal if any suspicious activity is detected that requires further investigation.
Important: Ensure your bank account or e-wallet details are always up to date and accurate. poker88 is not responsible for any withdrawal delays or failures resulting from incorrect or outdated information provided by the user.
06

Bonuses & Promotions

Poker88 offers a wide range of exciting bonuses and promotions for members, including welcome bonuses, reload bonuses, cashback promotions, daily challenges, and exclusive offers for VIP members. All bonuses are subject to the specific terms and conditions stated in each respective promotional offer.

General principles applicable to all poker88 bonuses:

  • Each bonus carries a wagering (rollover) requirement that must be met before any withdrawal is permitted. The specific wagering requirements are stated on the respective promotions page.
  • Bonuses may only be claimed once per eligible promotion, unless otherwise stated. Attempting to claim the same bonus more than once through different accounts is considered fraud.
  • Poker88 reserves the right to cancel or withdraw any bonus suspected of being obtained through fraud, exploitation, or breach of terms.
  • Bonuses have a set validity period. Any bonus not used within that period will expire automatically.
  • Some games may not count, or may only partially count, toward bonus wagering requirements. Check the full details on the relevant promotions page.
Friendly Reminder: Always read the full terms and conditions of each promotion before claiming a bonus. If you have any doubts about the conditions stated, contact our customer support for clarification before accepting.
07

Game Rules

All games available at poker88 — including slot games, live casino, poker, bingo, and table games — are operated using a Random Number Generator (RNG) system certified by independent international auditing bodies to ensure the fairness and integrity of every game outcome.

The general rules applicable to all games on this platform are as follows:

  • Each game has its own rules accessible through the in-game help menu. You are required to understand the game rules before playing.
  • The return-to-player (RTP) percentage for each game is publicly and transparently displayed for user reference.
  • Any technical disruption during an active game session will be resolved based on poker88 server records, which are considered final. Server records are the single source of truth in any dispute relating to game outcomes.
  • Poker88 reserves the right to cancel or void any game round affected by a technical bug, software error, or other exceptional circumstances.
08

Prohibited Activities

The following activities are strictly prohibited on the poker88 platform and will result in immediate action, including instant account suspension or closure, forfeiture of all balances and bonuses, and potential legal action:

  • Multiple account creation: Registering more than one account using the same or different identities is strictly prohibited.
  • Identity fraud: Using another individual's personal information or falsified documents to register or verify an account.
  • Use of third-party software: Using bots, automated scripts, assistive software, or any tool that provides an unfair advantage in gameplay.
  • Money laundering: Using the poker88 platform as a channel to process or conceal funds derived from illegal activities.
  • Bug exploitation: Deliberately exploiting any bug or error in the system for personal gain without reporting it to poker88.
  • Collusion: Colluding with other players in head-to-head games to gain an unfair advantage over other players.
Serious Warning: poker88 employs a sophisticated fraud detection system that operates around the clock. Any suspicious activity will be detected, investigated, and reported to the relevant authorities in accordance with legal requirements.
09

Privacy & Data Protection

Poker88 values user privacy and is committed to protecting all personal data collected through our platform. The collection, processing, and use of your personal data is carried out in accordance with the poker88 Privacy Policy, which forms part of this agreement.

In summary, poker88 only collects data necessary for platform operations, identity verification, transaction processing, and service improvement. Your data is not sold to third parties and is only shared with selected service partners under strict confidentiality agreements. For full details, please refer to Privacy Policy us.

10

Account Suspension & Closure

Poker88 reserves the right to suspend, restrict, or close any user account for valid reasons, including but not limited to:

  • Violation of any term in this document
  • Fraudulent or suspicious activity detected by our system
  • Failure to submit the requested identity verification documents
  • Self-exclusion request submitted by the user through the responsible gaming program
  • Confirmation that the user is an underage individual

Users who wish to voluntarily close their account may contact the poker88 support team via live chat. Once the account is closed, any eligible balance (after deducting any outstanding liabilities) will be returned to the user via their registered payment method within a reasonable timeframe.

11

Liability Limits

Poker88 services are provided "as-is" and "as-available". While we strive to ensure the platform operates without interruption at all times, we cannot guarantee that the service will always be free from outages, errors, or data loss.

Poker88 will not be liable for any loss or damage arising from:

  • Service disruptions caused by scheduled system maintenance or circumstances beyond our control
  • Valid game outcomes — losses in games are a risk voluntarily accepted by the user
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
  • Any indirect, incidental, or consequential damages arising from the use of the platform
12

Terms Amendment & Governing Law

Poker88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Such amendments take effect immediately upon publication on this website. Continued use of the platform after any amendment is published constitutes your acceptance of the revised terms.

We encourage users to review this page regularly to stay up to date with the applicable terms and conditions. Should there be any material changes that significantly affect your rights, we will endeavour to provide reasonable notice through available communication channels.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team via live chat on the poker88 platform. We are available to assist you 24 hours a day, 7 days a week.

Why Our Terms Are Different

Poker88 designs its terms and conditions to be clear, fair, and user-friendly — not to confuse, but to protect the rights of all parties.

Full Transparency

All terms are written in plain, easy-to-understand language without confusing legal jargon. We believe users have the right to know exactly what they are agreeing to before they start playing.

Fairness First

Every rule we set has a clear purpose — to ensure a fair gaming environment for all players. There are no hidden rules designed to disadvantage honest users.

Always Up to Date

Our terms are reviewed and updated periodically in line with platform changes and current requirements. The latest update date is always displayed at the top of this document for your reference.

Support for Clarification

Our 24/7 support team is ready to assist if you have any questions about the terms or conditions stated. Do not hesitate to ask before making any decisions.

Responsible Gaming

Our terms support responsible gaming practices. We provide deposit limit, time limit, and self-exclusion tools to help players maintain control over their gaming habits.

Robust Data Protection

Your personal data is protected under strict privacy terms and 256-bit SSL encryption. Your information is never sold to third parties and is used solely for legitimate platform operations.


Questions About poker88 Terms

The most frequently asked questions about poker88 terms and conditions. Contact our support team if you can't find your answer here.

Still Have Questions?

Our team is available 24/7 via in-platform live chat.

Contact Support

No. Each individual is only permitted to hold one (1) active account at poker88 at any time. Opening multiple accounts is a serious violation that may result in immediate suspension of all accounts and forfeiture of balances without refund.

Most withdrawals are processed within 5 to 30 minutes after the request is verified. This may take slightly longer during peak hours or when additional KYC verification is required for larger withdrawal amounts.

A wagering requirement or rollover refers to the total amount you must bet before a bonus becomes eligible for withdrawal. For example, if you receive a RM50 bonus with a 10x rollover, you must place bets totalling RM500 before the bonus can be converted into withdrawable funds.

Documents typically required include a valid identity card (MyKad) or passport, and proof of ownership of the payment method (such as a bank statement or e-wallet account screenshot). These documents are required to verify your identity and prevent fraud.

Yes, you may close your account at any time by contacting the poker88 support team via live chat. Any eligible balance will be returned to you through your registered payment method once the account closure process is complete.

For significant material changes, poker88 will endeavour to provide notice through available communication channels. However, it is your responsibility to review this Terms and Conditions page periodically. The latest update date is always displayed at the top of this page.

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